Skip to main content

Change / Update PIN via Boostlingo Platform

Give an account a new IVR PIN in the redesigned Boostlingo UI, where the system generates the PIN instead of you typing one in.

Written by Quinn Bott

Generate a PIN

  1. Navigate to Configuration>My Profile>Info.

  2. Locate the IVR Number/PIN field.

  3. Select Generate New Pin. The system creates a new PIN.

Note: The PIN is generated by the system, not entered manually. Hover over the PIN field to reveal the PIN.

Note: A PIN applies when the account has a secure IVR PIN and the phone number is dedicated to or associated with an LSC.

Next steps / Getting more help

For LSC admins: if a PIN isn't working on IVR calls, confirm the number is associated with your LSC, then reach out to Boostlingo Support with the account name. If you're unsure how to reach Support, contact your Account Manager.

Related Articles
Did this answer your question?