Go online
Signing in to your interpreter account does not automatically make you online. Your caller app must be open and set to "Online" before you can accept calls.
If the caller does not open automatically after you sign in, select the caller icon in the top-left of the sidebar to open it.
If the caller is red and shows "Offline," select the red circle to go "Online.
Once online, the caller turns green and shows "Online."
Next steps / Getting more help
If you are set to "Online" but are not receiving calls, contact your LSC admin so they can check your permissions and routing.