Here’s how you can easily cancel your booking:
Open the Bounce App
Launch the Bounce app on your device.
Go to Bookings
Tap on the Bookings tab.
Select Your Reservation
Choose the specific reservation you’d like to cancel.
Cancel Your Booking
Scroll down and tap the Cancel Booking button.
Select a Reason
Choose the reason for your cancellation.
Cancellation Policy: All bookings are refundable, and we don’t charge any cancellation fees, if you cancel;
More than 1 hour before drop-off: Get a refund to your original payment method or in Bounce credits.
Less than 1 hour before drop-off: Get a refund in Bounce credits.
If you’re still having trouble, feel free to reach out to us at Bounce Support. – we’re always happy to assist! 😊