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What should I know about shipping label requirements for Bounce packages?

Ivy avatar
Written by Ivy
Updated over a week ago

Shipping Label Requirements for Bounce Packages

Shipping labels play a critical role in ensuring that your packages are properly processed and securely stored when using the Bounce system. This article explains the necessary information you need to include on your shipping labels, the importance of the Bounce BNC code, and the potential consequences of incomplete labels.


Overview of Shipping Label Requirements

To guarantee that your package is efficiently processed by Bounce's partner locations, your shipping label must include the following details:

  • Your first name

  • Your Bounce BNC code

  • The store’s full address

  • The store name

This information ensures quick identification and proper storage of your package upon arrival.


Importance of the Bounce BNC Code

The Bounce BNC code is a unique identifier that links your package to your reservation. Including this code in the last name field of your shipping label is crucial. It enables automatic processing and eliminates the risk of your package not being matched to your reservation. Failure to include the BNC code may cause delays or require manual intervention to retrieve your package.


Consequences of Missing or Incomplete Information

If the required details, such as the Bounce code, are not included on your shipping label, the following issues may arise:

  • The partner may not be able to check in or match your packages to your reservation.

  • Your package could still be accepted if it only includes your last name, but the processing location would need to be notified manually, potentially causing delays.

  • Manual steps, such as contacting Bounce support, may be necessary to retrieve or process your packages.

  • Most importantly - your package may be rejected by our partner store.

Hence, always adhere to the recommended format to avoid such disruptions.


Step-by-Step Instructions for Correct Label Format

Follow these steps to ensure your shipping label meets Bounce's requirements:

  1. Fill in the first name field with your actual first name.

  2. Include your Bounce BNC code in the last name field.

  3. Enter the store’s full address as given in your reservation confirmation.

  4. Specify the store name linked to your reservation.

Adhering to this format minimizes errors and ensures seamless package processing and retrieval.


FAQs

Q: What happens if my shipping label only has my last name and does not include the Bounce code? A: Your package might still be accepted, but the location would need to be notified manually, which could lead to delays. It is strongly recommended to always use the correct label format, including the Bounce code, to avoid such issues.

Q: Can I still retrieve my package if the BNC code is missing from the label? A: Yes, but you will need to contact Bounce support to have your packages checked in manually and check if the package was indeed received by the store. The support team will provide you with pick-up codes that you can share with the partner to retrieve the package.


By following these guidelines, you can ensure that your packages are processed smoothly and securely. Always double-check your label details before sending your packages to Bounce partner locations.

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