If you need to adjust the number of bags for your existing booking, you may follow these easy steps:
Access your Booking Details:
Log into your account and navigate to the "Bookings" section.
Select your current booking.
Click "View Details"
Under the Booking Details section, click "View Details".
Edit booking:
On the side of the Booking Details section, click "Edit."
Update the number of bags:
Enter the number of additional bags you'd like to add, specifying if they are small, regular, or odd-size to help our Partners arrange proper storage. The default number will match the current bags confirmed in your booking (e.g., if you booked 2 bags, 2 will already be pre-filled).
Note that you can only add extra bags to your existing booking. To reduce or change the bag type, please get in touch with support through the available chat.
Confirm and Pay:
Look over the changes, including any adjustments for the number of bags.
Please confirm the updated booking by completing any necessary payment adjustments.
Note: Your booking details, including the number of bags, will automatically update. You can find the bag count alongside the drop off and pick up times within your booking information. Please keep in mind that the QR code or PIN used for check-in remains unchanged.