At Bounce, we understand that travel plans can change. Here’s how we make it easy to adjust your reservation:
Modifying Your Reservation
Change Drop-off or Pick-up Times: Log into your account on our app to modify your times before the original drop-off time.
Extend Your Storage Period: You can extend your reservation through our app or website. Use code BOUNCEBEYOND for a 10% discount on long-term storage of 10 days or more.
Cancelling Your Reservation
Cancellation Policy: You can cancel for a full refund more than an hour before your scheduled drop-off time. Cancellations after 1 hour of the drop-off time will result in a Bounce credit refund.
How to Cancel: Go to 'Bookings">See details>Edit>Cancel this booking.
To learn more, click here
No-Show Policy
No-shows will not be refunded, so be sure to cancel or modify your reservation if your plans change.
Need Help?
Our customer support team is here to help. You can reach us via the chat feature on our website or app or through our support email.
Travel with peace of mind, knowing you can easily adjust your Bounce reservations. Your convenience and satisfaction are our top priorities. Safe travels!