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Reversing a Receipt

How to reverse a receipt that has already been completed, whether it's a Purchase or a Return.

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Written by Customer Support
Updated over 2 weeks ago

This tutorial explains how to reverse a receipt that has already been completed, whether it's a Purchase or a Return. By making a reversal, you can completely reverse the receipt made, creating a stock issue document that cancels out the incoming movements made. This is especially useful when the entire receipt has been improperly made or if the products need to be received again.

Important:

  • A reversal can only be made if the document is in the "Finished" status.

  • Reversals can be made for all series of delivery notes.

  • The reversal is made on the whole of the corresponding picking document, creating a stock issue that cancels the original receipt.

  • After the reversal, the stock is adjusted, allowing the products to be received again if necessary.

  • It is crucial to check that the integration with the ERP has been completed successfully.

  1. On the Homepage, click on "Shipping Guides" or "Return Slips", as required.

  2. Locate the completed receipt you wish to reverse. After confirmation, a new reversal line will be automatically created. There are two ways to make the reversal:

    1. In the three dots next to the tab and select the "Reverse" option.

    1. In the tab line details, click on the "Actions"button (top right) and choose "Reverse".

  3. In the confirmation modal, click on "Confirm" to proceed with the reversal of the slip.

    1. Once the reversal is complete, the original receipt document will remain on file, but the stock will reflect the cancellation of the receipt.

    1. If necessary, you can now proceed to receive the products again.

Procedure for Fully Satisfied Receipts in SAP

In situations where the receipt has already been fully fulfilled in SAP, the system prevents the order from being automatically reopened, which can make it difficult to process the reversal.

To overcome this impediment, follow the steps below:

  1. Remove the Full Receipt Signal in SAP:

    1. After making the reversal in BRAINR, access SAP.

    1. Locate the corresponding purchase order and remove the "receipt complete" sign. This step reopens the order, allowing for new changes.

  2. Reintegrate the document in BRAINR:

    1. Go back to BRAINR and reinstate the reversed document. This synchronizes the changes made in BRAINR with SAP, ensuring consistency between the systems.

  3. Check that the changes have been applied correctly in SAP.

Related Articles
Creating a Returns Order from a Purchase Delivery Note
Consult and Manage Purchase or Return Delivery Notes
Receiving a Purchase Order or Returns Order
Create and Manage Stock In/Out
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