This guide is for Admin users.
So that we're able to process your donation as quickly as possible, please ensure that the correct bank details and registered charity number are recorded within your Breathe account. Please take some time to double-check the details you've provided are correct to avoid any delays.
Please note that your charity number needs to align with what is on the HMRC charity register, the OSCR Scottish Charity Regulator for Scotland and the Charity Commission for Northern Ireland.
Please note that donations from 2025 equate to approximately 25% of the total amount (exc. VAT) that Breathe have received from you over the last 3 months. This will be made quarterly, four times per year.
Who can add charity details to the account?
Only the Admin user on the account can enter charity and bank details.
You can find out who your account Admin is by going into People > Our people> Locate the 'A' in the permissions area (beside the employee's name).
How to add charity details to the account?
The Admin on the account can input charity details by following the steps below:
Visit Configure > Settings > Account > Details.
Click on the edit icon.
Scroll down to the bottom of the page.
Enter your charity details.
Click the 'update account' button.
The charity details section includes five fields that must be accurately completed to ensure the charity donation is paid. These fields are shown below:
The 'Registered charity name' field needs to be exactly the same as how it appears on your bank statement.
For additional information and answers to common questions related to charity customers, please visit Breathe's dedicated 'Charity FAQs' section:
We're here to help
Any further questions? Simply drop us a message using the messaging feature at the bottom right of your screen 💬