FAQs and system updates

Our commonly-asked questions, as well as Breathe updates

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44 articles in this collection
Written by Sean, Simon, and Aimee

Two-factor authentication (2FA)

How to set up and use 2FA within your Breathe account.
Aimee avatar
Written by Aimee
Updated over a week ago

Payment & billing FAQs

Our accounts team answer your frequently asked questions.
Sean avatar
Written by Sean
Updated over a week ago

Short read: how to update your billing information

A short guide on how to update billing details within your account, and who can access this section.
Aimee avatar
Written by Aimee
Updated this week

Error 500 FAQs

Receiving an error 500 message? Here are some common things to look out for.
Aimee avatar
Written by Aimee
Updated over a week ago

File types that can be uploaded to Breathe

A list of accepted file types that you can upload to profiles, company documents etc.
Sean avatar
Written by Sean
Updated over a week ago

We're no longer supporting Internet Explorer

From 1st November we'll no longer be supporting Internet Explorer as a browser
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Written by Aimee
Updated over a week ago

Why does it say "email in use"?

Unverified emails and cache/cookie issue
Sean avatar
Written by Sean
Updated over a week ago

The new login portal - Breathe users

Our new login portal is being launched for Breathe users on or around 20th September. Here's some important information.
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Written by Aimee
Updated over a week ago

Short read: why can't I assign a line manager?

Common reasons why you may be having trouble assigning line manager permissions to someone.
Aimee avatar
Written by Aimee
Updated over a week ago

Breathe reports- FAQs

Frequently asked questions about our reporting section
Aimee avatar
Written by Aimee
Updated this week

Covid-19 / Coronavirus

A guide to explain how Breathe can help you manage the current Coronavirus situation from working from home to keeping up morale.
Simon avatar
Written by Simon
Updated over a week ago

PSD2 and SCA, what it means for Breathe customers

An article that covers the upcoming second Payment Services Directive (PSD2)
Simon avatar
Written by Simon
Updated over a week ago

Using the bulk email function to communicate changes

Need to update your team with some important changes? The bulk email tool can help.
Aimee avatar
Written by Aimee
Updated over a week ago

What's new in Breathe - 26th March

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Written by Sean
Updated over a week ago

How many HR users am I allowed to have?

This will be dependant on your plan size
Sean avatar
Written by Sean
Updated over a week ago

Problems logging in?

A no-nonsense guide to a successful Breathe login.
Sean avatar
Written by Sean
Updated over a week ago

Short read: how to enable support access

How to allow our support team access to your account, so they can take a closer look and get you back on track.
Aimee avatar
Written by Aimee
Updated over a week ago

How do I backdate my leave?

Are you trying to add some historical leave?
Sean avatar
Written by Sean
Updated over a week ago

Why do my welcome emails not disappear from my dashboard once I send them?

A gentle reminder to give your new employees a nudge
Sean avatar
Written by Sean
Updated over a week ago

Where are Bank details are kept?

We've moved them over to the pay section.
Sean avatar
Written by Sean
Updated over a week ago

My Calendar view has changed

Do you need to click in to each day to see leave on your desktop/laptop?
Sean avatar
Written by Sean
Updated over a week ago

Short read: how to add a training record

How to add your own training records and training types.
Aimee avatar
Written by Aimee
Updated over a week ago
Breathe Updates

Expenses is now available on Micro/Starter plans

The Expenses module is now available to Micro & Starter plan users.
Aimee avatar
Written by Aimee
Updated over a week ago

What's new in Breathe: 27th Feb 2020

Sean avatar
Written by Sean
Updated over a week ago

What's new in Breathe: 23rd Jan

New additions and bugs fixed
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Written by Sean
Updated over a week ago

What's new in Breathe - 12th November

More update goodness
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Written by Sean
Updated over a week ago

What's new in Breathe - 05th November

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Written by Sean
Updated over a week ago

What's new in Breathe- 31st October

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Written by Aimee
Updated over a week ago

What's new in Breathe - 24th October

What we've been up to recently
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Written by Sean
Updated over a week ago

What's new in Breathe - 17th October

Recruitment's had a polish. See what's up
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Written by Sean
Updated over a week ago

What's new in Breathe - 9th October

Sit tight. Our recruitment feature is in development. Until then...
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Written by Sean
Updated over a week ago

What's new in Breathe: September **updated 26th Sept**

Away with the old and in with the new (or fixed).
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Written by Sean
Updated over a week ago

What's new in Breathe: July 23rd

Stay up-to-date with our latest software features and enhancements.
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Written by Sean
Updated over a week ago

What's new in Breathe: June 20th

Read on for our latest updates, bug fixes and features
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Written by Sean
Updated over a week ago

What's new in Breathe: June 17th

A midsummer's update so you can Breathe happy this June.
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Written by Sean
Updated over a week ago

What's new in Breathe: June

We've been busy enhancing Breathe and fixing bugs.
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Written by Sean
Updated over a week ago

What's new in Breathe: May

No rest for the wicked. What's new for May 2019
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Written by Sean
Updated over a week ago

What's new in Breathe: April

Whats been going on in Breathe HQ
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Written by Sean
Updated over a week ago

Breathe Update 01st March 2019

Breathe updates
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Written by Sean
Updated over a week ago

Breathe Update 22nd Feb 2019

Breathe Updates
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Written by Sean
Updated over a week ago

Breathe Update 11th February 2019

Breathe updates
Sean avatar
Written by Sean
Updated over a week ago

Breathe Update 25th January 2019

Breathe updates
Sean avatar
Written by Sean
Updated over a week ago

Breathe Update 16th January 2019

Breathe updates
Sean avatar
Written by Sean
Updated over a week ago

Breathe Update January 2019

The first of our updated for 2019
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Written by Sean
Updated over a week ago