Once your order receives provider approval, your journey continues smoothly!
Here's what happens next and the estimated timeline:
Your prescription is promptly sent to a qualified pharmacy for compounding. This is where your compounded medication is prepared with care! ✨
Please allow about 5-7 business days for your medication to be expertly compounded and ready. 🚚
🔔Live Update – Due to a partner pharmacy facility transition, holiday shipping delays, and higher seasonal volume, current processing times are estimated at about 4–6 weeks, depending on your area. Refer to our real-time map in our homepage for current updates.
You'll receive a shipping notification with a tracking number as soon as your medication is on its way. You can also easily check your tracking status directly from your patient dashboard. 📦
To review your prescription details and important usage instructions, please refer to the email from your provider titled: "Your Prescription Has Been Approved – Product Instructions Included."
Important Notes:
Please note that the pharmacy does not ship on Fridays or over the weekend.
It can take 24-48 hours for your tracking information to update after the shipping label is created. If your label was created on a Thursday afternoon, Friday, or during the weekend, your package will most likely be picked up by Monday or Tuesday.
Need Assistance?
If you have any questions about your order's timeline or need further assistance, please do not hesitate to reach out to our Customer Service Team at info@brellohealth.com. We are always here to help you! 😊
Disclaimer:
Any information provided is for informational purposes only and should not be construed as medical advice; it is not a substitute for professional medical consultation, diagnosis, or treatment. All patients must consult with a healthcare provider prior to the prescription or dispensing of any medication, which will be done only pursuant to a valid prescription. Compounded drug products are not FDA-approved, and the FDA does not evaluate their safety, effectiveness, or quality. Patients are encouraged to discuss the risks, benefits, and appropriateness of any medications, including compounded products, with their healthcare provider before use.