Having Trouble Logging In? Here's How to Troubleshoot!
Encountering a login issue can be frustrating, but do not worry, there are a few simple steps you can try to get back into your account! ✨
Here are some common solutions that often resolve login problems:
Check Your Credentials: Make sure you're using the exact email address and phone number you signed up with us! This is a common solution. 📞
Try a Different Browser: Sometimes, switching to another web browser (like Chrome, Firefox, Edge, or Safari) can magically clear up these kinds of issues. 🌐
Clear Your Browser's Cache: Your browser stores temporary data to help websites load faster, but sometimes this old data can cause conflicts. Clearing your browser's cache and cookies can often fix this. 🧹
Start a Fresh Session: Completely close your browser application, then reopen it and try accessing our site again. This ensures you're starting with a clean slate. 🔄
Need Assistance?
If you've tried these steps and are still having trouble, please do not hesitate to reach out to our Customer Service Team by logging into your account at Brello or email us at: info@brellohealth.com. We are always here to help you!😊