Having Trouble Logging In? Here's How to Troubleshoot!
Encountering a login issue can be frustrating, but do not worry, there are a few simple steps you can try to get back into your account! ✨
Here are some common solutions that often resolve login problems:
Check Your Credentials: Make sure you're using the exact email address and phone number you signed up with us! This is a common solution. 📞
Try a Different Browser: Sometimes, switching to another web browser (like Chrome, Firefox, Edge, or Safari) can magically clear up these kinds of issues. 🌐
Clear Your Browser's Cache: Your browser stores temporary data to help websites load faster, but sometimes this old data can cause conflicts. Clearing your browser's cache and cookies can often fix this. 🧹
Start a Fresh Session: Completely close your browser application, then reopen it and try accessing our site again. This ensures you're starting with a clean slate. 🔄
Need Assistance?
If you've tried these steps and are still having trouble, please do not hesitate to reach out to our Customer Service Team at info@brellohealth.com. We are always here to help you! 😊