How to Update Your Payment Method:
To update your card, please follow these steps:
1. Please click on this link to login to your Account Login.
If this is the first time you're logging in, please reset your password.
2. Once logged in, click on the "Payment Methods" menu on the left to “add payment method”.
3. To update your subscription, click on the "My Subscription" menu on the left.
4. Under "Actions", click the "Change Payment" link to enter your new payment details.
If you need any assistance along the way, please don’t hesitate to reach out!
Updating Your Shipping Address
For your security and to ensure accuracy, any changes to your shipping address need to be handled by our Customer Support Team. This helps ensure your always the right place
You may reach out to us directly, and we’ll be happy to assist you with these updates.
Alternatively, you can log in to your Brello account, select Addresses from the left panel, and submit a request to update your shipping address.
Need Assistance?
If you have any questions about managing your account, or need help updating your shipping information or phone number, please do not hesitate to reach out to our Customer Service Team at info@brellohealth.com. We are always here to help you! 😊
We can submit a shipping address update request to the partner pharmacy on your behalf; however, please note that address change requests cannot be guaranteed, particularly if submitted outside of normal business hours, Monday - Friday 9:00 AM to 5:00 PM CST.
We strongly recommend reviewing and confirming your shipping address within your account prior to placing an order or before a renewal is processed. Once an order has been received and processed by the partner pharmacy, we may be unable to modify the shipping address or prevent the shipment from being delivered to the original address provided.