Account management (updating information) ⚙️

In Your Brello App!

Steps to follow here. from the Brello app home screen

All set for your upcoming renewals.

💡 Don't have the app? You can still get this done in My Account.

Please follow the steps below:

1. Please click on this link to login to your “My Account” Login.

If this is the first time you're logging in, please reset your password.
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2. Once logged in, click on the "Payment Methods" menu on the left to “add payment method”.
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3. To update your subscription, click on the "My Subscription" menu on the left.
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4. Under "Actions", click the "Change Payment" link to enter your new payment details.

If you need any assistance along the way, please don’t hesitate to reach out!

If you want to update your shipping address for your future orders, please follow the steps below:

In Brello App!

Important: If your request involves changes to your current order (such as updating your shipping address, payment method, or other order details), these changes cannot be completed through self-service and must be requested through our Customer Support team.

Any changes to your current order’s shipping address need to be handled by our Customer Support Team. This helps ensure your request is received and reviewed by our team to determine if the change can be applied to your order.
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You may reach out to us directly, and we’ll be happy to assist you with these updates.

Alternatively, you can log in to your Brello account, select Addresses from the left panel, and submit a request to update your shipping address.
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Need Assistance?

If you have any questions about your order or need further assistance you can reach us through any of the following channels:

We're always here to help! 😊