Your school's BridgeU account gives you automatic access to AchieveWorks® Assessments directly within the platform.
There are 4 AchieveWorks® Assessments available to you in BridgeU - each assessment takes around 20 minutes to complete:
AchieveWorks® Personality
AchieveWorks® Learning & Productivity
AchieveWorks® Intelligences
AchieveWorks® Skills
Step 1: Navigate to the Prepare tab on your main menu and click Self-assessments.
Step 2: Choose the assessment you want to take and click:
Start to begin a new assessment
Continue to resume an assessment you previously started
Retake to complete the assessment again.
Step 3: Once completed, scroll through the assessment report to view your results.
At the bottom of the report, you will also see recommended Career and Pathways based on your responses.
Step 4: Go back to Self-assessments to view a summary report of your completed assessments, take additional assessments, and discover universities suited to your interests.
Troubleshooting Common Issues
This section covers common issues students and advisors may encounter with BridgeU self-assessments, along with recommended troubleshooting steps.
Assessment Not Saving or Responses Lost
Assessment Not Saving or Responses Lost
If a student’s assessment responses are not being saved or progress is unexpectedly lost:
Try completing the assessment in an incognito/private browser window
Clear the browser cache and cookies, then reload the page
Try a different browser (Google Chrome is recommended)
Ensure the student has a stable internet connection throughout the assessment
Temporary disconnections during the assessment may cause responses to be lost.
Assessment Stuck on Loading or Not Responding
Assessment Stuck on Loading or Not Responding
If the assessment page loads but questions do not appear, or the student cannot continue:
Refresh the page and wait 30 seconds before interacting
Ensure the browser is fully up to date
Ask the student to log out and log back in
Navigate again to:
Prepare → Self-assessments
Assessment Showing as Incomplete
Assessment Showing as Incomplete
If all questions have been answered but the assessment still shows as In Progress or no report is generated:
Confirm the student clicked the final Submit or completion button
Scroll to the end of the assessment to ensure submission was completed
If the submit button is missing, try another browser or device
The assessment is only completed once it has been formally submitted.
If the issue persists after trying the steps above, contact BridgeU Support via:
Chat with BridgeU
Email: hi@bridge-u.com
Please include:
Student name and email address
School name
Name of the affected assessment
Description of the issue and any error messages
Browser and device used
The support team can further investigate and help restore or reset assessment progress if needed.
Our Client Support team is available via Live Chat 24 hours a day, Monday through Friday, so you can get help anytime during the work week.
If you’re unable to find a solution in our help articles or need further assistance, you can reach out to the BridgeU Support team via Live Chat or email us at hi@bridge-u.com.