If you see the details of a foreign bank or mobile operator when trying to transfer money (that is, details for “another country”), there are a few things to keep in mind:
1. Check the currency and current fees — confirm whether you need to send the amount in rubles or a foreign currency, and what fees your bank charges.
2. Check whether transfers to the selected country are available — some banks may restrict or temporarily suspend transfers to certain destinations.
3. Follow the instructions in the app — the step-by-step transfer process may vary depending on the recipient’s region and the bank’s internal rules.
Sberbank💸. We’ve prepared a video tutorial
1. Open the SberBank Online app.
2. Go to “Payments.”
3. Select “To another country.”
4. Enter the recipient’s country and phone code, then enter the number.
5. Then select the bank you want to send the transfer to (if the option is available).
IMPORTANT
A-Mobile is a payment system in Abkhazia.
Make sure you are transferring money to a foreign bank (do not confuse it with a mobile operator).
Deposits to A-Mobile are available only from Sberbank and T-Bank.
‼️If you make a transfer by mistake, contact your bank’s support team to request a refund.
Tinkoff💸. We’ve prepared a video tutorial
1. Open the Tinkoff app (T-Bank).
2. Go to “Payments.”
3. Select “By phone number.”
4. Enter the recipient’s country code and phone number.
5. After entering the details, you’ll see a list of banks that accept transfers, and you can select the one you need.
IMPORTANT
A-Mobile is a payment system in Abkhazia.
Make sure you are transferring money to a foreign bank (do not confuse it with a mobile operator).
Deposits to A-Mobile are available only from Sberbank and T-Bank.
‼️If you make a transfer by mistake, contact your bank’s support team to request a refund.
Alfa-Bank💸. We’ve prepared a video tutorial
1. Open the Alfa-Bank app.
2. Go to “Payments.”
3. Select “By phone number.”
4. Enter the recipient’s country code and phone number.
5. Once the system identifies the country, it will show the available banks — select the one you need and complete the transaction.
IMPORTANT
A-Mobile is a payment system in Abkhazia.
Unfortunately, transfers from Alfa-Bank to this bank (payment method) ARE NOT POSSIBLE, so please use another bank to make a deposit.
Make sure you are transferring money to a foreign bank (do not confuse it with a mobile operator).
‼️If you made a transfer by mistake, contact your bank's support team to get your funds returned.
💡 Tip
• Make sure you enter the correct details: account number, country code, and recipient's name (if required).
• Check transfer amount limits: some banks have limits on international transfers.
• Check how long the transaction will take: international transfers can take anywhere from a few minutes to several business days, depending on the bank and destination.
• Keep your transaction confirmation: you'll need a screenshot or receipt if the bank or recipient has any questions.
💡 Tip
We've prepared a helpful article for you:
If you have any questions or need more information, please don't hesitate to contact our support team.
We're always happy to help!