We’re pleased to let you know that we’ve fully automated the process of submitting and reviewing requests. You can now submit requests and track their status without assistance from our support agents! 🤩
How do you do that? It’s simple 🙂
1. After you transfer the funds to the provided account details, a timer will appear for payment verification.
2. Once the payment timer expires, click the file upload area and attach your payment receipt or confirmation for verification.
3. If you upload a valid payment receipt, a request will be created automatically, and you’ll be able to track its status below. 👇🙂
4. Request status: “Processing”
Your request has been received by the payment system. If all the details are correct, the payment will be credited once verification is complete.
5. Once the payment has been successfully verified, the deposit status will change to “Successful” and the funds will be added to your account balance. 🤩
How can you check the verification status?
The verification status displayed on the page will change depending on the issue and the progress of your request (as shown in the examples below 🙂👇)
If we need any additional information, screenshots, videos, or statements, we’ll request them directly on the website 🔔
🔍Please check your notifications carefully. We’ll explain in detail what we need or provide the current decision on your payment verification there. 🙂
💡 Tip
We’ve prepared a helpful article for you:
If you have any questions or need additional information, please don’t hesitate to contact our support team.
We’re always happy to help!