The Payments tab is organized into three clear views—Client Transactions, Account Debits, and Bank Transfers—to help outfitters and their accountants see exactly where money is coming from and where it is going. This overview explains what each tab shows, how the system links related transactions together, and which filters help you find information quickly.
You can also view each dedicated article here:
Client Transactions
Account Debits
Bank Transfers
Client Transactions
Client Transactions lists all client-facing charges, refunds, and settlements. Each item shows the full payment context so you can track how a client paid, what booking it relates to, and whether anything downstream occurred.
Key Details
Shows all charges, refunds, and settlements between the outfitter and the client.
A Settlement is a $0 entry logged when a booking's price changes but no refund is issued for the difference — it records that the change happened without any money moving.
The Payment column shows how each transaction was paid -- Cash, Card ending in 4242, Bank account ending in 6789, and so on.
Columns are fully customizable — show or hide, reorder, and pin columns to keep key info in view as you scroll, the same controls already available in Guide Payments. See Client Transactions for the full walkthrough.
When you click into a transaction, you’ll also see any related account debits (such as a debit created to fund a refund).
If a bank transfer has processed for that payment, the related bank transfer will appear in the details.
Filters Available
Invoice #: a search box at the far left of the filter bar. Enter a full invoice number to narrow the table to that booking's transactions. See How to Find a Payment by Invoice Number.
Executed Date: a From and To date pair
Trip End Date: a From and To date pair
Client
Charge Type: Charge, Refund, or Settlement
Payment Status: Pending, Scheduled, Executing, Expected, Executed, or Failed
Transaction Type: Deposit, Final payment, Deposit + final payment, Paid in Full, Refund, or Settlement
There is no payment-method filter. To pull a complete list of cash and other offline payments, run the Client transactions export and filter the Payment Type column for CUSTOM in your spreadsheet. See Understanding the Client transactions export.
Account Debits
Account Debits show exact amounts withdrawn from the outfitter’s connected account. This is the tab accountants rely on for clean reconciliation.
Key Details
Every debit displays the precise dollar amount Brindlechute withdrew.
Clicking into a debit reveals the associated client refund, guide payroll record, or offline payment fee.
Debits include a clear Type label:
Client Refund
Guide Payroll
Offline Payment Fee
Offline payment fees run on a separate monthly debit schedule, making these fees easy to distinguish.
Unknown debits in the list reflect transactions created before individual Type labeling existed, when past processes grouped items together instead of labeling them individually.
Filters Available
Created Date
Executed Date
Type: Guide Payroll, Client Refund, Offline Payment Fee
Bank Guide
Status
Bank Transfers
Bank Transfers show the exact amounts that hit the outfitter’s bank account through Stripe. This view helps verify deposits, timing, and any issues with processing.
Key Details
Displays the final payout amount deposited into the bank.
Opening a transfer shows all associated bookings and client transactions, giving accountants a complete audit trail.
Payout statuses help you confirm whether transfers have settled or need follow-up.
Filters Available
To / From
Stripe Payout Status: Awaiting Bank Confirmation, Reconciled, Rejected
This overview helps you understand which tab to use, how transaction chains link together, and how to quickly surface the financial records needed for reconciliation or support.