How to Manage and Disable SEPA Payments in bsport
SEPA (Single Euro Payments Area) payments are a common method for processing transactions in bsport. This guide explains how to manage and disable SEPA payments, whether for new transactions or existing subscriptions, and clarifies the implications of disabling SEPA.
Overview of SEPA Payments
SEPA payments allow for efficient and standardised euro transactions across participating countries. In bsport, SEPA can be used for both one-time payments and recurring subscriptions. However, there may be scenarios where you need to disable SEPA as a payment method or stop automatic SEPA payments for specific subscriptions.
Disabling SEPA as a Payment Method
To prevent SEPA from being used for future transactions, such as trial sessions or new subscriptions, follow these steps:
Navigate to Settings > Payment Methods in the Bsport dashboard.
Locate the SEPA payment option.
Turn off or uncheck the SEPA payment method to disable it for future use.
This action ensures that SEPA will no longer be available as a payment option for members making new purchases via the Member portal or app. However, staff can still process SEPA payments manually from the Back Office if needed.
Managing SEPA for Existing Subscriptions
If you need to stop automatic SEPA direct debit payments for an existing subscription, follow these steps:
Open the bsport dashboard and go to Transactions > Direct Debits.
In the list of active subscriptions, locate the relevant invoice and click the pencil icon to edit it.
Select View Invoice to access the payment details.
In the Payment Scheduled section, click the three dots next to the customer’s instalment.
Choose Deactivate to cancel the automatic SEPA payment.
Once unscheduled, the invoice will need to be collected manually. This process ensures that no further automatic SEPA payments are processed for the subscription.
Implications of Disabling SEPA
Disabling SEPA as a payment method has the following implications:
New Transactions: Members will no longer see SEPA as an available payment option for online purchases via the Member portal or app.
Existing Mandates: Disabling SEPA does not automatically cancel existing SEPA payments or mandates. These will continue unless manually updated.
Back Office Transactions: Staff can still process SEPA payments manually from the Back Office, even if SEPA is disabled for members.
Customer Payment Methods: If you want to prevent future SEPA transactions for specific customers, you must manually update their payment methods.
By understanding and managing SEPA payments effectively, you can ensure smooth payment operations while addressing specific business needs.