Managing payouts efficiently is essential for businesses using Bsport and Stripe Connect. As a Bsport client, your transactions are processed through Stripe, and payouts are sent based on a structured payout schedule. This guide explains:

✅ How payouts work

✅ Processing times for different payment methods

✅ Payout schedules (daily, weekly, and monthly)

✅ How refunds & disputes impact your payouts

✅ How to track your payouts easily

When a customer pays for a service or membership at your business, the funds do not go directly to your bank account. Instead, they go through a Stripe Connect Account, which we manage on your behalf.

💡 Bsport handles all Stripe transactions and manages your payouts.

1️⃣ Customer makes a payment (via credit card, Apple Pay, Google Pay, SEPA, etc.).

2️⃣ Funds are first received by your Stripe Connect Account.

3️⃣ After processing and verification, the funds are scheduled for payout.

4️⃣ Stripe transfers the payout to your bank account according to your payout schedule.

📌 Important: Your customers’ payments are NOT instantly available in your bank account. They must first go through Stripe’s processing period and payout delay (explained below).

✔ Processed instantly

✔ Once the payment is processed, Stripe applies a payout delay for security and fraud prevention.

⏳ Take at least 3 working days to be validated

🔄 Available for payout only after processing is complete, subject to the Payout Delay.

💡 Example:

Stripe applies a payout delay for security and fraud prevention on all online transactions. This means that a payment via credit card is available at least 3 days later, the same for SEPA payments, on top of the time needed for validation (as explained above).

✔ Minimum delay: 3 days (this cannot be reduced).

✔ This delay ensures the payment is legitimate before being released.

✔ Even if you are on daily payouts, this delay still applies.

🚨 Even with daily payouts, you will not receive a same-day payout for transactions made that day!

You can customize how often Stripe sends payouts to your bank:

💡 Weekly payouts are the most common because they balance cash flow and processing time.

A payout only includes transactions that have cleared Stripe’s processing time.

If your payout is scheduled for Monday, it will include:

✔ Refunds are deducted from your next payout automatically.

✔ Disputes (chargebacks) are also deducted if lost.

✔ If your balance becomes negative, Stripe will block future refunds until positive.

🚨 If your balance is negative, Stripe may withhold future payouts or require additional funds to cover the deficit.

You can check what payments are included in a payout directly from your Bsport Back Office.

1️⃣ Go to Settings → Bsport Subscription.

2️⃣ Find the list of payouts at the top.

3️⃣ Copy the reference number under the payout amount.

4️⃣ Go to Reporting → Payment.

5️⃣ In the filter section:

✅ This will show all transactions included in that payout.

🚨 If the reference number is missing, contact Bsport support.

🎯 Final Tip: Regularly check your payout details and balance to avoid unexpected delays or missing payments!

If you have questions or need assistance, our support team is here to help!

📧 Contact Bsport Support: support@bsport.io

By understanding and managing your payouts effectively, you can ensure smooth financial operations and keep your business running seamlessly. 🚀