This article covers terms live from 27 July 2026 only. It'll be updated as more pages are added over the next few months.
Overview
The changes to know first
Full list by theme
Why have these names changed?
The changes to know first
These are the changes most likely to come up, because they touch concepts you already know by another name.
Previous term | New term | What it means |
Session | Class | Covers both group classes and workshops — these are now types of class. |
Group activities | Group class | A class with more than one participant. |
Grouped sessions | Series | A group of sessions sold together as one. |
Group activities, Workshops, and Appointments pages | Services | Where you set up class and appointment templates. |
Smartlists | Segments | The marketing tool that filters clients by criteria. |
Audience | Journeys | Sequential marketing workflows triggered by client behaviour. |
Marketing notifications | Auto-messages | Automated messages sent to clients. |
Establishment | Venue | The building, space, or room where classes happen. |
— | Lead | Has shown interest, no revenue generated yet. |
— | Customer | Made a one-off purchase. |
— | Client | The umbrella term covering leads, customers, and members. |
Webshop | Retail | Where you manage and sell physical products, including your orders. |
VOD / Digital offer | On-Demand | Your library of digital content, including videos and eBooks. |
Full list by theme
Classes and booking
Previous term | New term | What it means |
Session | Class | A group class or workshop, on the calendar. |
Group activities | Group class | A class with more than one participant. |
Grouped sessions | Series | A group of sessions sold together as one. |
Hybrid session | Hybrid class | A class that runs both in-person and online. |
On-site session | In-person class | A class that only runs at the studio. |
Spot scheduling | Spot selection | Reserving a specific place in a venue in advance. |
Room blueprint | Spot layout | The layout of spots in a venue or room. |
Booking for a guest | Guest booking | Adding a guest to a booking, paid with credits. |
— | Class roster | The list of clients booked into a class. |
— | Fill rate | The percentage of spots filled in a class. |
Partnerships | Aggregators | Integrations with platforms like ClassPass and Wellhub. |
Roll call | Attendance | Marking clients as present or absent from classes or appointments. |
Clients and segmentation
Previous term | New term | What it means |
— | Lead | Has shown interest, no revenue generated yet. |
— | Customer | Made a one-off paid transaction — a trial, product, or pass. |
— | Client | Umbrella term for leads, customers, and members. |
Member profile | Profile | An individual client's page. |
Member list | Profiles | The page showing all clients, regardless of stage. |
Member area | Client website | Your client-facing website for booking and purchasing. |
Billing
Previous term | New term | What it means |
Marginal value | Earned revenue | The money earned by the studio or teacher from a booking. |
Theoretical marginal value | Estimated revenue | The estimated earnings from a booking for a studio or teacher. |
Billing group | Billing location | The location a billing profile is linked to. |
bsport subscription | bsport plan | Your bsport contract, distinct from client subscriptions. |
— | Account balance | A client's account balance, in money. |
Retail and products
Previous term | New term | What it means |
Webshop | Retail | Where you manage and sell physical products. |
Webshop items | Retail products | Individual items sold in Retail. |
VOD / Digital offer | On-Demand | Your library of digital content, including videos and eBooks. |
— | Checkout | The Quick sell flow. |
— | Quick sell | Taking a payment or creating an invoice from the top bar. |
— | Listed / Unlisted | Visibility status for products. |
Marketing and messaging
Previous term | New term | What it means |
Smartlists | Segments | The marketing tool that filters clients by criteria. |
Audience | Journeys | Sequential marketing workflows triggered by client behaviour. |
Marketing notifications | Auto-messages | Automated messages sent to clients. |
Transactional notifications | Transactional messages | Messages tied to a specific booking or payment. |
Playlist | Collection | A curated set of On-Demand content. |
— | Refer a friend | Client-facing referral feature. |
Platform and staff
Previous term | New term | What it means |
Master Account | Central Account | A more inclusive, modern term for a multi-location account. |
Why have these names changed?
Class (previously Session): used consistently across the product for a single instance of a class.
Venue (previously Establishment): a simpler, more everyday word for where classes happen.
Central Account (previously Master Account): a more inclusive and modern term for multi-location accounts.
Lead, Customer, and Client: these let you talk about someone at every stage of their relationship with your studio, not just once they're a paying member.
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