In the previous Back Office
Go to the "Products" tab > Select "Gift cards" > Click "Add a gift card".
Step 2: Complete the form
Click to add an image
Add a name
Add a description
Set up your gift card:
Enter its sale price
Enter the validity period in days (this validity period starts on the date the gift card is sent by email)
You can make the validity period unlimited
Check "Not available to members" if you don't want clients to be able to buy it themselves
Select the available payment methods
Don't forget to click "Confirm" to save your gift card.
The gift card activation email will be sent on the chosen day + 10 minutes after the time of purchase.
In the new Back Office
A gift card is a way for a member to send a monetary value to the person of their choice.
Once activated by the recipient, the gift card becomes a payment method they can use to make purchases up to the value of the gift card they received.
Go to Products > Gift cards. Click Create gift card to open the creation window, then fill in the same details as before: image, name, description, price, validity period (unlimited by default), availability and payment methods; then confirm to save.
Creating and editing are now separate processes. To edit an existing gift card, click it in the list to open its dedicated detail page, where each field can be edited directly. Archived gift cards can be found under the Archive button, at the top of the page, next to Image library.
Frequently asked questions
Where are my archived/deleted gift cards?
They've moved to a new page: click the Archive button, at the top of the Gift cards page, next to Image library, to access it.
How do I create a gift card with unlimited validity?
New gift cards are unlimited by default.
Where can I see gift cards that have been sold?
Sold gift cards can be found in a dedicated "Purchases" tab, with an overview of all the information on sold gift cards, including their status, code and balance.
"For more information on the other Gift cards tabs,
go to the Gift cards collection
https://intercom.help/bsport-helpcenter/en/collections/3194830-gift-cards
in the Help Centre."