ℹ️ This article covers both the Classic Back Office and the New Back Office. Further updates will come in the upcoming releases.
bsport invoices are the invoices bsport sends you for your plan and options. They are different from the invoices you send your members for their passes and subscriptions.
Invoice type | Who it’s from / to | Where to find it |
bsport invoice | From bsport to your studio | Your profile menu › Plans & upgrades (new Back Office) or Settings › bsport subscription (Classic Back Office) |
Member invoice | From your studio to a member | The member’s profile, or Reports › Invoices |
In the new Back Office
Step 1: Click your username or profile picture in the top right corner.
Step 2: Click Plans & upgrades.
Step 3: See My invoices.
Step 4: Click an invoice to view it or download it as a PDF.
ℹ️ Good to know: In the new Back Office, your bsport invoices aren’t in Settings.
Look for them in your profile menu in the top right corner.
In the Classic Back Office
Step 1: Go to Settings › bsport subscription.
Step 2: Click the paperclip icon next to the invoice you need to download it.
💡 Tip: Not sure which Back Office you’re using? If your bsport invoices aren’t in the Settings menu, you’re on the new Back Office. Use your profile menu in the top right corner instead.
⚠️ Can’t see Plans & upgrades or bsport subscription? Only [owner / admin] users can see this page. Ask your account owner to download the invoice, or contact us through the chat with the month and amount concerned, and our Billing team will send it to you.
Frequently asked questions
The company name or address on my bsport invoice is wrong.
See How to Update My Information on B2B and B2C Invoices. Changes apply to future invoices.
VAT is applied to my invoice but I have an EU VAT number.
Add your VAT number as explained in European VAT Number.
I can’t find an invoice, or my accountant needs one that isn’t listed.
Contact us through the chat with the month and amount concerned, and our Billing team will send it to you.
I want to understand a line on my invoice.
See Understanding your bsport invoice.