1st Product: Pass.
Set up availability in: Products > Passes > Edit the pass by clicking on the pencil > Choose "Hidden to members" so the pass will not be for sale online.
This setting is particularly useful when the pass is linked to a subscription or intended for internal use, as it ensures members cannot see or purchase the pass directly.
Attention: Some passes should be by definition hidden to members, especially for your subscriptions.
2nd Product: Subscriptions.
On the same model, a subscription can be visible or invisible to the customer. This means that the customer cannot buy it independently.
Hiding the linked pass does not affect the visibility or functionality of the subscription itself—members will only see and purchase the subscription, not the underlying pass.
Set up the availability in: Products > Subscriptions > Edit the subscription by clicking on the pencil > Choose "Unavailable for purchase" or not.
Uncheck the ‘Unavailable for purchase’ option to allow members to buy this subscription.
3rd Product: Appointment pass.
Set availability in: Products > Appointment pass > Edit the appointment pass by clicking on the pencil > Choose "Hidden to members" or not if you want the appointment pass to be available for purchase.
4th Product: The packs.
Configure availability in: Products > Packs > Edit a pack by clicking on the pencil > Choose "Hidden on Member Area".
5th Product: The Webshop products.
Configure the availability in : Products > Webshop > Edit a product by clicking on the pencil > Choose "Available on the webshop".
A product sold online has a small world map. A product not available for sale online has a crossed out eye as in the example below.
For more information on other communication features, go to the products section of the Help Centre.