When a session is canceled, all the bookings in this session are automatically canceled. You can choose either to display or not the canceled sessions on the student calendar.
If a mistake was made or if you just want to clean your calendar it is possible to delete canceled sessions.
Delete a session without previous bookings
When there are no previous booking in the canceled session, just click on the session in the calendar and then click on delete.
A pop up appears asking you if you are sure, click on confirm.
ℹ️ Deleting a canceled session without previous booking is totally fine since there is no data lost in the process.
Delete a session with previous bookings
In the case of a canceled session with previous bookings and/or waiting lists. With the same steps as before when you click on "Confirm" on the pop up, the following alert message appears.
It is not possible to delete this type of session this way. However it is possible to force the deletion.
Force the deletion
On the pop up click on "Advanced" and then activate the toggle "Delete even if bookings are registered".
You also have the possibility to hide canceled sessions
Indeed, you can also not delete the canceled sessions but hide them.
To do this, you just have to go to the calendar, click on hide cancellations (see photo)
Why is it better not to do it ?
It is better not to delete a canceled session with previous bookings because all the data about the bookings are going to be lost. Meaning that you are going to lose track of the all the credit reimbursement on this session. As well as all the linked data in reports.
⚠️ It is better to avoid at all cost to delete this type of session. However if you really want to do it, we advise you to first check that everything is all right with the credit reimbursements before doing anything. ⚠️