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How to activate and use a giftcard (member side)
How to activate and use a giftcard (member side)

This article will show you step by step how to activate and use a giftcard (member side)

Kevin Bagayoko avatar
Written by Kevin Bagayoko
Updated over a week ago

Printable gift card with code

Step 1: Retrieve the gift card code

Log in to your account > Go to "My Gift cards", here you will see Purchased Gift cards (the ones you have bought yourself) and Received Gift cards (the ones you have received) > For both options, you must then click on the paperclip.

You will now immediately see the activation code of the gift card on the screen, but you can also download the PDF of the gift card via the button "Download PDF" at the bottom right.

The PDF also contains the activation code, which you can forward to someone else for whom you purchased the gift card for example.

Step 2: Use the gift card in the studio in question

Put the desired products in your basket.

Enter the activation code in the ‘Promo code & gift card’ field on your basket > Then click on 'Apply', and you will see that the gift card has been applied.

Last step is to confirm your order, do this by clicking on the "Confirm" button

When the payment is confirmed, you will see the screen that says 'Payment confirmed'.

If the amount contained in the gift card is greater than the amount in the basket, the remaining amount will be automatically deducted from future baskets.

Furthermore, if after activating the gift card with its code and you do not complete the purchase process, the card will remain linked to your account and its amount will be automatically deducted from future shopping baskets.

Digital gift card with activation link

Step 1: Activate the gift card

You will receive an email to activate the gift card, simply click on "Activate my gift card".

Now you will see the gift card > then click on "Activate Giftcard" again.

You will automatically log in to your member account and the gift card will also be automatically linked to your member account.

Step 2: Use the gift card in the studio in question

When in your member account > Put the desired products in your cart.

The deduction will be made automatically in the shopping basket.

Click on "Next" when all the desired products are in the basket, even if the amount is €0.

Last step is to confirm your order, do this by clicking on the "Confirm" button

When the payment is confirmed, you will see the screen that says 'Payment confirmed'

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