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How to create a report on disputed payments?
How to create a report on disputed payments?

Learn how to create a dispute report with this article.

Marketing Bsport avatar
Written by Marketing Bsport
Updated over a week ago

The dispute report gives you a clear view of payments in dispute status.

Go to Reports :

Create your dispute report:

Add a new report and select the "Dispute" report in the Payments section. Select the columns you want to have information on.

On this report, you have access to the transaction fees, the amount of the dispute, and the status of your payment. A dispute marked as lost is a dispute that the studio has lost, the money has been returned to the customer. And vice versa for the resolved dispute.

Filter the report :

Add a filtered view > give your filter a Name, and Create filters of your choice.

In particular, you can filter the report according to the status of the dispute. In this way, you can, for example, have access to all lost disputes to get a clear view of the money you have lost.

Don't forget to press generate after creating the filter so that it is applied to the report data.

Create a dashboard of disputed payments:

From the Dashboard tab, you can also create a graph of disputed payments.

Go to Dashboard > Create a graph

Give your graph a title.

In Data Type, select "Disputes".

Select the desired settings for the following sections (Graph, Data, Period, Filters).

Save the graph.

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