Step 1: Choose the session the member wish to book in
Let's take the case of a member who wants to register for the Vinyasa session.
Click on the session > Manage bookings
Step 2: Search the member's name
Search for the name of the member who cannot register in the search bar > Book in
A tab containing the passes arranged by the member is displayed. Click on the symbol to see the reasons why this pass is not compatible with this activity
In this case, the activity is not compatible with the pass
Step 3: Checking the course card
Go to configuration of the pass > Restrictions > Activities
In fact, this activity is not included in the pass's compatibility.
More information about the compatibility of passes can be found in this article