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How to check why members cannot see a session or workshop in the calendar
How to check why members cannot see a session or workshop in the calendar

With the help of this article, you can check the different scenarios in which members cannot see the session

Yumara Mayali Rosario avatar
Written by Yumara Mayali Rosario
Updated over a week ago

Scenario 1: Available for booking

The session may not be available for booking:

To check, in Calendar > Choose session > Modify



Check that the option ''Available for booking (web + app)'' is activated


Scenario 2: Reservations open

Reservations may not yet be open to the public:

From My Club > My Activities / Workshops > Modify, check that the session is open for reservations


More specific cases

Scenario 3: Tags

The session can have a tag and members can only register if they have this tag. If you want them to be able to see it even if they do not have the tag:

In Settings > Personalization > Calendar, check that the option ''Do not display sessions that the member does not have access to with tags'' is enabled


Scenario 4: Workshops

You can also display workshops on the calendar for members:

In Settings > Personalization > check that the option ''Show workshops on the calendar of your members'' is enabled



If the member is unable to register for the session, you can find more information in the following article

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