Pre-authorisation is something done by thousands of businesses across the UK who accept card transactions online and helps prevent against fraudulent use of the card and offers protection to service providers.

Before a sit starts on bubble, we ‘pre-authorise’ a parent’s stored payment card to cover the agreed amount of their sit, plus an additional 50% to account for sits that may overrun the pre-agreed end time.

No money is actually taken at this point, nor will any be taken from a parent’s account until the end of the sit - and it will only be for the amount actually owed.

This pre-authorisation will appear on a parent’s online card/bank statement until payment for the correct amount has been completed, at which point the pre-authorisation will be auto-expired by the parent’s bank.

If you have any further questions or concerns please get in touch support@joinbubble.com