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My sitter just cancelled. Help!
My sitter just cancelled. Help!
Updated over a week ago

The fastest way to find a replacement at short notice is to post a new request out to more sitters in the area who can then apply. Be sure to add some Sit Notes that indicate what the job might entail, or perhaps some information about your family, so that sitters get an idea of what they're applying to. If you push back your start time slightly, sitters will get a little longer to consider the job and travel to you if they can make it.
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You can also write in to our support team over the in-app Live Chat and we'll try and help out too.

You will still always be in control of which sitter you want to book, and using this method ensures you can quickly see a list of willing sitters around you, who'd like to step-in and help.

While we're not an agency and do not employ the sitters, it's incredibly important to us that the sitters on the platform are providing parents with a trusted and reliable service.

We therefore do take action when we discover that a sitter has let a parent down by cancelling - especially when it's at short notice.

You can see the guidelines we give to sitters on this subject here.

And if you've any suggestions or feedback then just let us know at support@joinbubble.com

Want to find a trusted babysitter? Download Bubble for FREE here.

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