Bubble has a messaging function to safely connect members of our community to each other to arrange bookings and get feedback from others.

In addition to written chat functionality, customers are able to see when the other person was last on the app, click through to profiles conveniently and sitters and parents with an upcoming booking together are also able to call each other through the app once a booking has been confirmed. There are also instant notifications on Bubble when you get a new message, as long as both parties have notifications switched on.
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There should be no need to take the conversation off Bubble. You also get each others details emailed after a booking is confirmed in case of emergencies.
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Good communication is critical to a successful babysit.

We strongly recommend parents speak to sitters they are interested in confirming or have confirmed to set out their expectations for the booking. Be clear on:

That's not to say that sitters can't adapt to changing plans. Just be clear ahead of time when they need to.

The booking is then far more likely to go well, and Bubble is able to support if either sitter or parent needs.

We strongly encourage keeping communication about bookings on the app. This is for several reasons:

Keeping communication on the app prior to a booking ensures your personal contact details remain private. If you share those details, someone may message you off-platform in an inappropriate way where you are not protected by the Bubble Terms of Service. Your contact details could be shared further than you are comfortable with.

Be aware that many people prefer to keep a professional relationship off their personal communication channels, and it makes people uncomfortable asking to communicate offline.

If all communications are kept on the platform it makes it much easier for Bubble to investigate and provide support if there are any issues between customers. We usually cannot investigate off-app disputes.

Bubble ensures there is a single record of what has been agreed before each booking. We also can guarantee delivery of messages between customers, including notifications. There are various features that help our customers to remain responsive and professional, so neither side has to chase up.

There are also faster ways to check people's availability on Bubble than messaging them off app. If it's agreed off app, it's likely to be forgotten about.

There are also additional reasons to keep bookings between you both on the app which you can read about here.