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How Do I Connect My Fitbit?

Use this article to connect your Fitbit to Healthy Cities

Updated over a week ago

To connect Fitbit to Healthy Cities mobile app, please follow the steps below:

  1. From your dashboard, select the menu bars in the top left corner

  2. Select Settings, and then scroll down and select Device

  3. Select Fitbit from the list of devices

  4. Select Allow when prompted to give Healthy Cities access to your activity data

  5. Enter your log in information for your Fitbit and select Login

  6. Grant Healthy Cities access to your Fitbit data by checking the Allow All option and then Allow. Please note this will only allow us to access data for 'activity and exercise'

  7. You'll now be prompted to reopen the Healthy Cities app and see a connection confirmation pop up on your screen. Select Okay to confirm.

Congratulations! Your Fitbit is now connected!

⚠️ Please note: If your latest activity is not being reflected in the Healthy Cities app, open the official Fitbit app first to perform a manual sync and ensure steps are updated there. Afterwards, open the Healthy Cities app to view your synced data. For instructions on how to sync within the Fitbit app, click here.

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