Purpose and features
To prevent the submission of data entered in Scripter without ensuring its accuracy, you can have a confirmation process to obtain more precise Scripter data.
Using of Scripter in Campaign Calls: With this feature, you can access more accurate and reliable data for the Scripter you use in campaign calls.
Using of Scripter in Queues: With this feature, you can access more accurate and reliable data for the Scripter you use in queues.
Benefits
We can summarize the advantages that this enhancement will offer as follows:
Editing Scripter Data: With the approval screen before submitting Scripter data, you can cancel the submission process and edit your data before finalizing.
More Reliable Scripter Data: By making edits to Scripter data, you can report more reliable data.
Instructions
To activate the approval feature for Scripter in the "Call" section under "System Administrator," press the "Edit" button for the desired Scripter.
You can enable the "Approval Popup" feature from the Settings tab located in the upper right corner, allowing you to save your Scripter.
We wish your operation benefits from this new release and look forward to hearing your feedback!