The Hunt Groups page lets you define call management for switchboard users. The hunt groups that have been defined are listed on this page.
Editing or deleting a hunt group
Click the hamburger menu next to a hunt group to edit or delete it.
Edit
After you click Edit, you can modify the fields of the hunt group and set the exit and retry announcements. You can also add users to the hunt group from the dropdown menu at the bottom of the page, and remove added users in the same way.
Delete
When you click Delete in the hamburger menu, you are asked to confirm the action so that a hunt group is not deleted inadvertently. After you confirm, the hunt group is deleted.
Creating a new hunt group
Click the New icon at the top right of the page.
Enter a name for the hunt group.
Click Continue.
On the page you are directed to, fill out the fields of the hunt group (the same fields as in the edit form: the exit and retry announcements and the users of the group).
Click Save to finalize the new hunt group.
After saving, the created hunt group is displayed on the page and is ready to use.