System Administrator is the first page you will be encountering on the Menu Page.
Once you click "Users" on the menu, three sub-pages will be displayed as it can be seen in the following image.
By clicking "Teams", operations falling under it can be performed such as creating a team as well as deleting it and adding users to the teams defined.
To refine the teams displayed, please click "Teams" icon located at the top left of the page and select the ones you want to display.
By clicking the hamburger menu icon that is located next to every team created, you can either delete or edit the respective team.
As the name implies, after clicking "Delete" and then confirming it, the selected team will be deleted.
Once you click "Edit", users selected from the drop-down menu can be added to the respective team. In the same vein, for your convenience, users from another team can be added to this particular team by again selecting from the drop down menu. After clicking "Add" button, users will be displayed in "Users List". Added users can be deleted as well by clicking trash can icon next to every user.
After clicking "Queues", queue group can be added after selecting the desired one from the drop-down menu and then clicking "Add" button.
As the name implies, team members can be updated as well by clicking the button named "Update Users" and then confirming it. As stated just above, desired queue group can be deleted by clicking the trash can icon.
To create a new team, please click "New" icon located at the top right of the page, then name it. It should be noted that team name cannot be edited after creating it. To proceed, click "Continue".
Add users by selecting from the drop-down menu or add a team which all users that team has will be added automatically.
After clicking "Queues", queue group can be added by choosing the desired ones from the drop-down menu. Team members can be updated as well after clicking "Update Users" button.
After filling out the desired fields, close the pop-up and the created team will be displayed on ther page instantly.