Skip to main content

Create a Checklist for Users

Use CampusESP's Checklists feature to assign tasks to users to keep them on track

Keep students and families on track with clear next steps. Checklists help organize important tasks throughout the student journey, ensuring nothing falls through the cracks. You can personalize checklists based on student type, college, academic program, and more. Students and families can check off tasks themselves, or items can be completed automatically based on actions they take in the portal.


Visit the Checklists page

From the admin area, navigate to the Checklists page by hovering over the Orientation area, then choose Checklists.

You can also navigate directly to the Checklists page by visiting https://[your-portal-url].campusesp.com/admin/checklists/lists.

Create a new checklist

Click the Add New Checklist button in the upper right.

Add a Checklist Name

Choose a name that clearly describes the checklist.

Example: Freshman Accepted Student Checklist

Add a Description

Provide a brief explanation of what students and families should accomplish.

Example: Congratulations on your admission! Complete the steps below to prepare for enrollment and a successful start at the university.

Select Your Audience

On the right side of the page, choose which users should see the checklist.

You can target checklists based on criteria such as:

  • Community membership

  • User role

  • Organization

  • Student population

See our article on Dynamic User Targeting for more information on targeting criteria. Only users who match your selected audience criteria will see the checklist.

Upload a Header Image

Add an image to help personalize the checklist experience.

Select an Accent Color

Optionally choose an accent color to highlight the checklist and align it with your branding.

Add users to Communities Upon Completion

When students or families complete a checklist, you can automatically add them to one or more communities. Select the communities you would like users to join.

Click Create List to create the checklist.

Add checklist items

Checklist items are the individual tasks students or families need to complete. Open your newly created checklist to begin adding checklist items. Each item includes a name, description, and completion trigger.

Add an Item Name and Description

Click the Add Item button and enter the item details.

Example Item Name: Register for Orientation

Example Description: Register for Orientation to complete this item.

Add an Optional Call-to-Action Button

You can include a button that directs users to a webpage or resource.

  1. Add a URL in the Button Link field.

  2. Select a Button Color and Link Color.

  3. Use the preview option to test the button and verify the link opens correctly.

Add a Completion Message

Create a message that users will see after completing the item.

Example: Thank you for completing this step! Be sure to check your university email regularly for important updates.

Choose a Trigger Type

Select how the checklist item will be marked as complete.

Available trigger types include:

  • Manual (user can check off the item)

  • Automation

  • Module completed

  • Unit of a module completed

  • Register for event

For example, if the item is completed after a student registers for Orientation:

  1. Select Register for event.

  2. Choose the appropriate event (such as Orientation 2026).

  3. Click Update Item to save.

Add additional checklist items

Repeat this process for all tasks students and families should complete.

Common checklist items include:

  • Submit required documents

  • Secure housing

  • Register for Orientation

  • Set up a university email account

  • Submit an ID card photo

  • Complete placement testing

  • Review financial aid requirements

  • Learn about campus resources

  • Join relevant portal communities

Enroll students or families in checklists using the Queue for Checklist Enrollment workflow

Automatically enroll students or families in checklists by adding them to a community connected to the Queue for Checklist Enrollment workflow.

The Queue for Checklist Enrollment workflow helps you assign checklists to the right audience without manually enrolling users one at a time. This article walks through how to create a Queue for Checklist Enrollment community, configure checklist audiences, and add users to the enrollment queue.

Create a Queue for Checklist Enrollment community

To get started, create a community that will identify the students or families you want to enroll in checklists. Many institutions name this community "Queued for Checklist Enrollment" or "Queued for Checklists."

  1. Navigate to Communities and create a new community.

  2. Select the appropriate Campus.

  3. Enable a workflow for the community.

  4. Choose the Queue for Checklist Enrollment workflow.

  5. Select the checklist group you want students or families enrolled in.

  6. Click Create Community.

Configure checklist audiences

Next, make sure each checklist is configured for the correct audience.

  1. Navigate to Checklists.

  2. Open each checklist you want to make available.

  3. Configure the audience settings for the checklist.

When the workflow runs, students or families will only see checklists they are eligible to access. Eligibility is determined by the audience settings configured for each checklist, including:

  • Community membership

  • User role

  • Organization membership

Add users to the enrollment queue

After creating your community and configuring your checklists, add the students or families you want to enroll to the Queue for Checklist Enrollment community.

You can add users by:

  • Importing them directly into the community

  • Automatically adding them after they complete an event registration, such as orientation

NOTE: Users added to the community will be processed overnight. They will be queued for enrollment and automatically enrolled in eligible checklists the following morning.


Need help? If you have questions about configuring checklist enrollment workflows, contact Support at support@campusesp.com. Our team is happy to help.

Did this answer your question?