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How to record a personal Voicemail Greeting

Record your own greeting message for your voicemailbox

Updated over 2 weeks ago

It's important for your callers to know they've reached the right voicemailbox. CaptionCall lets you change your voicemail greeting to a personal recording.

To record a custom voicemail greeting:

  • Press and hold the 1 on the CaptionCall dialer (or dial *97)

  • Press * to reach the voicemail menu (if this is your first time calling your voicemailbox, press 2 to skip)

  • Press 4 to record your personal mailbox greeting

To reset your voicemail greeting:

  • Press and hold the 1 on the CaptionCall dialer (or dial *97)

  • Press * to reach the voicemail menu

  • Press 9 to select a default mailbox greeting

πŸ’‘ Tip: Have a friend or family member help you hear the tone for when to begin recording a personal greeting.


Need more help?

Send an email to ccmsupport@captioncall.com, call 1 (877) 557-2227, or get help right away by reaching out through our live chat!

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