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How do I set up my voicemail?

Updated over a year ago

How do I record my own voicemail greeting?

You can change your CaptionCall Mobile voicemail from the voicemail menu.

To record a personal voicemail greeting:

  • Press and hold the 1 on the CaptionCall dialer (or dial *97)

  • Press * to reach the voicemail menu

  • Press 4 to record your personal mailbox greeting

To reset your voicemail greeting:

  • Press and hold the 1 on the CaptionCall dialer (or dial *97)

  • Press * to reach the voicemail menu

  • Press 9 to select a default mailbox greeting

πŸ’‘ Tip: Have a friend or family member help you hear the tone for when to begin recording a personal greeting.


Need more help?

Send an email to ccmsupport@captioncall.com, call 1 (877) 557-2227, or get help right away by reaching out through our live chat!


FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. There is a cost for each minute of captions generated, paid from a federally administered fund.

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