FAQ
Find answers to the most popular questions from our users
23 articles
- Is the CaptionCall service no-cost?
- Why does the app show a different number than mine?
- Why doesn't the app open when I answer a call?
- Why aren't my incoming calls being captioned?
- How do I reset my password?
- How do I log in?
- Why do you need my personal information?
- What is E911 Location?
- Can I request a specific CaptionCall number?
- How do I set up my voicemail?
- How do I connect my Bluetooth device?
- How do I delete my call history?
- How do I increase the caption size?
- How do I turn off the captions of my voice?
- How do I start a 3-way call?
- Where do I find my call transcript?
- How do I export a call transcript?
- How do I mute myself?
- How do I use speakerphone?
- What happened to Olelo?
- How to access Voicemails
- What is Picture-in-Picture (PiP) Mode?
- How to use Call Blocking in-app