Where do I find the call transcript for a past conversation?
All call transcripts are saved into your history by default. You can find the transcript of a previous conversation by going to the History tab in the CaptionCall app.
From the History tab, tap on the call you wish to view to open the transcript.
Need more help?
Send an email to ccmsupport@captioncall.com, call 1 (877) 557-2227, or get help right away by reaching out through our live chat!
FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. There is a cost for each minute of captions generated, paid from a federally administered fund.