Picture-in-Picture (PiP) mode on CaptionCall allows you to continue using the app for captioned calls while navigating through other apps or screens on your phone. This feature ensures you stay connected and can view captions from an ongoing call without having to keep CaptionCall as your active screen.
Here’s how PiP mode works with CaptionCall:
Activate CaptionCall: Open the CaptionCall app and start or receive a call as usual. Begin the conversation to activate the captioning feature.
Enter PiP Mode: Press the home button or use a gesture to navigate away from CaptionCall while the call is in progress. The call’s caption window will automatically shrink into a small, resizable overlay that remains visible on your screen.
Move the PiP Window: Drag the PiP window containing the captions to any corner of your screen. This lets you view the captions while interacting with other apps or performing tasks.
Resize the Window: Adjust the size of the PiP window by dragging its edges, so you can choose a larger or smaller view depending on your needs and preferences.
Interact with the PiP Window: Tap on the PiP window to access additional options, such as adjusting the size of the captions or returning to the full-screen view of CaptionCall.
Exit PiP Mode: To close the PiP window tap the on-screen close button. Note: This will not end your phone call!
PiP mode with CaptionCall enhances your multitasking capabilities, allowing you to manage calls and captions effectively while engaging in other phone activities.
Frequently Asked Questions (FAQs) for CaptionCall's Picture-in-Picture (PiP) Mode
What is Picture-in-Picture (PiP) mode in CaptionCall?
Answer: Picture-in-Picture (PiP) mode allows you to keep viewing captions from an ongoing call in a small, movable window while you navigate to other apps or screens on your phone. This feature lets you stay engaged with your call without keeping CaptionCall as your active app.
How do I activate PiP mode in CaptionCall?
Answer: To activate PiP mode, start or receive a call in the CaptionCall app. Press the home button or use a gesture to navigate away from the app. The caption window will automatically minimize into a small overlay that remains visible on your screen.
Can I move the PiP window to different parts of my screen?
Answer: Yes, you can drag the PiP window to any corner of your screen. This allows you to position it where it’s most convenient for you while you use other apps or perform tasks.
How do I resize the PiP window in CaptionCall?
Answer: You can resize the PiP window by dragging its edges. This allows you to adjust the size of the captions to suit your viewing preference.
Can I interact with the PiP window while using other apps?
Answer: Yes, you can interact with the PiP window by tapping on it to access options such as adjusting the caption size or returning to full-screen mode. This ensures you can manage your call captions effectively while multitasking.
What should I do if the PiP window isn’t displaying correctly?
Answer: If you encounter issues with the PiP window, try tapping the top right button to return to the app. Otherwise, try restarting the CaptionCall app or your phone. Ensure that PiP mode is enabled in the CaptionCall app settings.
How do I close the PiP window?
Answer: To close the PiP window, drag it to the edge of the screen where a close button may appear, or use the on-screen close button if available.
How do I return to the CaptionCall app / make it full screen again?
Answer: Tap the top right button on the PiP window to return to the CaptionCall app.
Does using PiP mode affect the quality of captions?
Answer: No, using PiP mode does not affect the quality of the captions. The captions are the same top-rated speed and accuracy,, allowing you to maintain effective communication during your call.
Is PiP mode available on all devices?
Answer: PiP mode availability depends on your device’s operating system and version. Ensure your phone is updated to the latest software version, and check CaptionCall’s support resources for compatibility information.
Where can I find more help with CaptionCall’s PiP mode?
Answer: For additional support, visit CaptionCall’s help center or contact our customer support team through the chat function. They can provide guidance and troubleshoot any issues you may encounter with PiP mode.