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What is CaptionCall Mobile?

Updated over a year ago

So... What is CaptionCall Mobile?

CaptionCall Mobile is a call captioning app for Apple and Android smartphones that uses an automated transcription system to caption phone calls quickly, accurately, and privately.

There is no cost to use the CaptionCall service for qualified users experiencing difficulties communicating over the phone due to hearing loss.

Thanks to the Americans with Disabilities Act (ADA) and the Federal Communications Commission (FCC), funds are set aside to help people with hearing loss effectively use the telephone.

Since the IP CTS fund compensates us for the services we offer, we are able to provide the service at no cost!

To be eligible to use the CaptionCall service, you must have hearing loss that necessitates the use of a captioned telephone service.

Do you feel that you qualify? Try the app!


Need more help?

Send an email to ccmsupport@captioncall.com, call 1 (877) 557-2227, or get help right away by reaching out through our live chat!


FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. There is a cost for each minute of captions generated, paid from a federally administered fund.

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