If you need to change your email, update personal information, or adjust your AI and notification settings, you can do it all from your Account Settings in Carebility.
📍 Step 1: Open Account Settings
Click on your name in the lower-left corner of the screen.
Two options will appear:
Account Settings
Log Out
Click Account Settings.
🧭 Step 2: Explore the Account Settings Menu
Below is a breakdown of what you’ll find in each section:
Section | Description |
My Account | Update your email address, name, title, Photo, and work phone.
**If your company uses an HR system (like Dayforce) with Carebility, your email is synced from there. To update it, make the change in your HR platform—it will automatically update in Carebility. This is also the email used for password recovery. Not sure? Reach out and we’ll help! |
My Notifications | Toggle this on or off depending on whether you’d like to receive updates about new and exciting Carebility features. |
AI Settings | Choose your preferred language, select how you want your AI to respond, and even pick a custom AI personality. |
Security | Set up two-factor authentication (2FA) and manage other security-related preferences to help protect your account. |
✅ Be sure to click Save Changes at the bottom of the screen after making any updates.
⚠️ Important Note:
If you are an active user who has logged in before, only you can update your own email address through the My Account section.
If you're having trouble accessing your account or email settings, please contact our support team for help.