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Support Hours & Resources

Finding help in Carebility and hours of operation

Jill avatar
Written by Jill
Updated over 2 weeks ago

Our support team is available Monday through Friday, from 8:00 AM to 5:00 PM (Central Time).

While these are our official hours, we do our best to keep an eye on requests outside of that window and will respond as soon as we’re able.

In the meantime, we encourage you to take advantage of the self-service resources available:

  • Help Center: Browse our Help section for articles, guides, and answers to common questions.

  • AI Chat Bot: Our built-in assistant is available 24/7 to help guide you to the right information quickly.

These tools are designed to provide fast solutions whenever you need them. And of course, if you still need assistance, our support team will follow up during business hours.

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