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Creating a Carebility-Approved Password

Password Criteria

Jill avatar
Written by Jill
Updated over a week ago

Setting up your password? Here’s the recipe for one the system will actually accept:

Your password must have:

  • 8 characters or more

  • One uppercase letter

  • One lowercase letter

  • One number

  • One special character (!, @, #, $, etc.)

Your password must not have:

  • Any part of your username

  • A password you’ve used before


Why this matters

A strong password protects your personal information, keeps your training records safe, and helps make sure only you can access your account. Think of it as locking your digital front door. 🚪


Quick Tips

  • Mix words + symbols: Sunshine@28

  • Make it memorable but not obvious — skip Password1!

  • If the system rejects it, it’s not judging you… just doing its job.

You’re now one secure password away from logging in!

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