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Finance
Articles explaining adjustments, charge fees, payroll, invoices and running finance.
Finance Weekly view - My pay and profit amounts don't exactly add up to what the staff pay band hourly rate was
What are the things in Careflo that locks Finance?
How can I see a list of outstanding invoices? I want to know how much we are owed and by who
There was a public holiday but Careflo didn't apply the holiday rate because it wasn't configured in Public Holiday parameters, how do I make an adjustment?
How do I add a payroll adjustment? I need the ability to change what a support worker has been paid
Can I automatically send or import invoices from Careflo to my finance/accounting system?
How do I add a charge fee? I need the ability to add a charge to my customer as an adjustment to their weekly invoice/charges
How can I add km's to somebody's shift that has already finished or can only the support worker themselves do that?
How and when do I enter an Invoice Receipt? I can't reconcile a remittance advice because I can't find a record of it?
I would like to invoice travel kilometres (KMs) separately for some customers, how can I do that?
I added a charge fee but it is not showing in the invoice when I run Finance?
How do I delete a charge fee? I cannot see how to remove the charge in Finance, where is the button?
NDIS claim batch - Error saying "No outstanding claim exist"
Removing NDIS claims items from re-appearing in claim batches and how to receipt a different amount to what was claimed vs received from PRODA. This also applies if duplicate claim items are showing in Careflo.
Finance checks and preparation - What to do before running Finance