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Receive Referrals via Emails

Careflow provides a streamlined process for managing referrals sent via email, ensuring all relevant information is automatically organized and easily accessible. Here's how it works:

Updated over 8 months ago

Setting Up Email Referrals

To begin using email for referrals, click on the Manual Referral button in your Careflow dashboard. From there, you will find a link that displays unique email addresses for each facility. Share these email addresses with the facilities you work with, and all referrals sent to those addresses will be automatically received and processed in Careflow.

Managing Email Referrals

When a referral is received via email:

  • Any attached documents are automatically added to the Docs tab for easy access and organization.

  • Notes included in the body of the email are sent to the Hospital Reply tab, ensuring all communication is captured and centralized.

From the Hospital Reply tab, you can respond directly to the hospital. Your reply will be sent as an email, allowing seamless communication between your facility and the sender.

Benefits of Using Email Referrals

By using Careflow's email referral system, you ensure that:

  • Important documents are automatically categorized and stored.

  • Communication is streamlined and centralized.

  • Your workflow remains efficient and organized, reducing the chance of missed or misplaced referrals.

With Careflow's email integration, managing referrals has never been easier. Stay on top of your referral process while maintaining clear communication with all involved facilities.

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