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How Do I Verify My Email

email verification

S
Written by Support
Updated over 2 weeks ago

Verifying your email is quick and easy! Just follow these steps 👇

  1. Sign in to your Chanced account ✅ Go to chanced.com and log in using your registered credentials.

  2. Check your inbox 🔍 After signing up or updating your email, Chanced will send a verification email to the address you provided. If you don’t see the email, check your spam, junk, or promotions folders, as emails may sometimes be filtered to these locations.

  3. Open the email 📧 Use your email’s search function to find a message from Chanced with the subject line similar to: “Verify your email address”. If found, mark it as “Not Spam” to ensure future messages land in your inbox.

  4. Click the verification link 👍 Click the button or link in the email to confirm your address, and you’ll be redirected to Chanced, where your email will be marked as verified.

Didn’t get the email? ❗

  • Check your spam, junk, or promotions folders for the verification email. Sometimes, automated messages are filtered out by mistake.

  • Use your email search function to locate a message from Chanced with the subject line like "Verify your email address." If found, mark it as not spam.

  • Ensure the email address you provided is correct. Typos or errors can prevent the email from reaching you.

  • Navigate to your profile settings and select the “Resend Verification Email” option to try again.

  • Add @chanced.com to your email’s safe senders/whitelist to avoid filtering issues.

  • If the email fails to appear, consider updating to an alternative personal email address in your account settings.

Advanced Troubleshooting Steps

  • Update Your Email Address: If you suspect issues with your email (e.g., work/school domain restrictions), update to a personal email like Gmail.

  • Whitelist Chanced’s Email Domain: Add @chanced.com to your safe senders to prevent email filtering.

  • Switch Email Providers: Consider switching from custom or restricted domains to providers like Gmail or Outlook.

Technical Checks

  • Clear Cached Data and Use Different Devices: Log out, clear browser cache, and retry from a different device or browser.

  • Adjust Your Network Settings: Disable any VPNs, proxies, or restrictive networks that could block email delivery, and switch to a different internet connection if needed.

Dealing with Rate-Limit Issues

  • If you encounter a “slow down” or rate-limit message, wait 30–60 minutes before attempting to resend the verification email.

  • After the cooldown, retry resending and check spam/junk folders.

Related FAQs

  • What if I’ve Tried Everything and Still Don’t Receive the Email?

    • Use an alternative personal email and retry the verification process.

  • What Should I Do After Receiving the Verification Link?

    • Click the link and wait to be redirected to confirm your email.

  • Do Organizational Emails Affect Verification?

    • Yes, switch to a reputable public email provider if issues persist.

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