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How Can I Track My Referral Progress? How Do I Know If a Referral Has Been Successfully Activated?

"Learn how to track your referral progress on Chexy via the web or mobile app, how to know when a referral has been counted, and what to do if your progress hasn't updated after 24 hours."

How to Track Your Referral Progress

Tracking your referral progress is simple! You can easily see how many successful referrals you've made and whether your friends have activated their accounts — all directly from your dashboard or mobile app.


How to Track Your Progress

  1. On the web app — log in to your Chexy account and navigate to the Referrals page in your dashboard.

  2. On the mobile app — tap the menu icon, select Referrals, and view your progress directly from your phone.

  3. View your progress — you'll see the total number of successful referrals you've made. This number increases each time a referred friend activates their Chexy account and completes a payment.


How to Know If a Referral Has Been Counted

Once your referred friend activates their account and completes their first payment, their referral will be counted toward your total on the Referrals page.

Important: To make sure your referral tracks correctly, remind your friend to sign up using your unique referral link and to complete the signup on the same device where they opened your link. If your link isn't used during signup, we won't be able to attribute the referral to your account.


How Long Does It Take to Update?

Referral progress can take up to 24 hours to update. If it has been more than 24 hours and your Referrals page hasn't reflected your most recent referral, please reach out to Chexy Support and we'll be happy to help!

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