If your referral status hasn't updated after referring a friend, don't worry! Here are a few things to check to make sure everything is on track.
1. Make Sure Your Friend Has Completed Their First Payment
Simply sharing your referral link isn't enough — your friend must complete at least one payment on Chexy for the referral to count toward your status progress.
2. Wait Up to 24 Hours
Once your friend completes a payment, it can take up to 24 hours for your referral status to update on your dashboard. If it hasn't updated yet, give it a little more time — it's just a short delay.
3. Still Not Updated After 24 Hours?
If more than 24 hours have passed and your referral status still hasn't updated, reach out to Chexy Support, and our team will be happy to help resolve the issue.
Quick Summary
Your referral status only updates after your referred friend completes their first payment.
The update can take up to 24 hours.
If it still hasn't updated after 24 hours, contact Chexy Support.
We want to make sure you get credit for every referral — if you're having any trouble, we're here to help!