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All CollectionsPaying Rent with Chexy Bill Pay FAQs
What if I don’t see my payee listed?
What if I don’t see my payee listed?
Updated over a week ago

In order to pay a bill with Bill Pay, your payee will need to be registered with the bank as an official payee. For this reason, Bill Pay is most commonly used by large property management companies, corporate businesses, or other large institutions.

If you don't see your Payee listed, please double-check to make sure your payee accepts payment via Bill Pay and feel free to explore our other payment method options (Pre-authorized Debit & Interac e-Transfer).

If you have confirmed that your payee accepts payments via Bill Pay and still don't see your Payee listed in our drop-down options, you can reach out to our team at support@chexy.co and we can investigate.

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